Last updated: August 2026
Your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
Return Window
You have 30 days from the date of delivery to request a return.
Eligibility for Returns
- Unused, unworn, and in original condition
- In original packaging with all tags and accessories
- Accompanied by proof of purchase
Non-Returnable Items
- Opened skincare, beauty, or personal care products
- Opened wellness products where the seal has been broken
- Items marked as Final Sale
- Gift cards
Defective or Incorrect Items
Contact us within 7 days of delivery at support@27sevenco.com with photos. We will resolve with a full replacement or refund — no return required.
How to Start a Return
- Email support@27sevenco.com with your order number and reason for return.
- We will respond within 1–2 business days with instructions.
- Ship the item back using a trackable method.
- Refund processed within 5–10 business days of approval.
Exchanges
We are happy to exchange eligible items. Contact us at support@27sevenco.com to arrange.